Zenith Philippines Privacy Policy

Last updated: December 20, 2024

Introduction

This Privacy Policy describes how Amare Group Inc., operating under the brand name Zenith Philippines (the "Site", "we", "us", or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tryzenith.ph (the "Site") or otherwise communicate with us (collectively, the "Services").

This policy is prepared in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its implementing rules and regulations. Our goal is to ensure that your rights as a data subject are respected and protected.

For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, processing, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and process personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. Our collection and processing are based on the principles of transparency, legitimate purpose, and proportionality.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide and improve the Services, comply with any applicable legal obligations (including the DPA), enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The term "personal information" refers to any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify an individual.

1. Information We Collect Directly from You Information that you directly submit to us through our Services may include:

• Basic Contact Details: Your name, billing address, shipping address, phone number, and email address.

• Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account Information: Your username, password, and security questions.

• Customer Support Information: Information you choose to include in communications with us (e.g., when sending a message through the Services).

Some features of the Services may require you to provide us with certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

2. Information We Collect through Automated Means (Usage Data) We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

3. Information We Obtain from Third Parties Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders.

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide you with the Services to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account and transactions, manage your account, arrange for shipping, and facilitate returns and exchanges.

• Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending communications by email, text message, or postal mail. This may include using your information to better tailor the Services and advertising on our Site and other websites. You have the right to object to this processing at any time.

• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials safe. If you believe your account has been compromised, please contact us immediately.

• Communicating with You and Service Improvement: We use your personal information to provide you with customer support and to improve our Services.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, run analytics, and better understand user interaction. For specific information about the Cookies we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. You can set your browser to remove or reject Cookies, but please be aware that this may negatively impact your user experience.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy and the DPA. Such circumstances may include:

• With Service Providers: With vendors, consultants, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping). We ensure that these third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• With Business and Marketing Partners: To provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.

• At Your Direction: When you direct, request, or otherwise consent to our disclosure of certain information to third parties.

• Within Our Corporate Group: With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

• For Legal and Business Obligations: In connection with a business transaction such as a merger or bankruptcy; to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests from government authorities); to enforce our terms of service; and to protect or defend the Services and our rights.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended for use by children (individuals under the age of 18), and we do not knowingly collect any personal information from them. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information

We have implemented reasonable and appropriate physical, technical, and organizational security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measure is perfect or impenetrable.

We will retain your personal information only for as long as necessary for the fulfillment of the purposes for which the data was obtained, or for the establishment, exercise, or defense of legal claims, or as required by law. Afterward, your personal information shall be disposed of in a secure manner.

Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you are entitled to the following rights in relation to your personal information:

• Right to be Informed: You have the right to be informed whether your personal information shall be, is being, or has been processed.

• Right to Access: You have the right to request access to the personal information we hold about you.

• Right to Object: You have the right to object to the processing of your personal information.

• Right to Erasure or Blocking: You have the right to suspend, withdraw, or order the blocking, removal, or destruction of your personal information from our filing system.

• Right to Rectification: You have the right to dispute and correct any inaccuracy or error in the personal information we maintain about you.

• Right to Data Portability: You have the right to receive a copy of your personal information in an electronic or structured format that is commonly used and allows for further use by you.

• Right to Damages: You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal information.

• Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you feel that your personal information has been misused, maliciously disclosed, or improperly disposed of, or that any of your data privacy rights have been violated.

To exercise any of these rights, you may contact us using the details provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before providing a substantive response to your request.

International Data Transfers

Your personal information is collected and processed in the Philippines. However, we may transfer, store, and process your personal information outside the country you live in by using third-party service providers and partners (such as Shopify, based in Canada). When we do so, we will ensure that a comparable level of protection is provided to it by ensuring that such transfers are in accordance with the DPA.

Contact Us

Should you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact our Data Privacy Representative:

Amare Group Inc. (d.b.a. Zenith Philippines)

Address: MIT Bldg 2 Unit #3B-3, 117 Gorordo Ave., Cor. Sanjercasville Rd. Lahug, Cebu City, Cebu, Philippines

Email: admin@tryzenith.ph

Phone: +63 977 444 3717

If you have unresolved concerns, you have the right to complain to the National Privacy Commission.